Release Notes Version 2.0

Feature Enhancements

• Multiple Jira Linking

  Sinergify becomes the first product in the market to introduce the linking of multiple Jira instances with a single Salesforce Org. Earlier, only a single Jira instance could be integrated with Salesforce, now users can link up to five Jira instances with a single Salesforce Org.

• Search Enhancements

  Sinergify now offers more dynamic search functionality to further advance users’ search experience. The search page now fetches and showcases results based on pre-defined values including recent browsing and click activity.

• Improved Salesforce Object and Jira Syncing

  Typically, the shadow Jira records were created in Salesforce to facilitate the syncing of data from Salesforce to Jira and vice versa. Now, we have also made an on-demand feature, which will allow direct syncing between Salesforce Object records and Jira. For example, changing the priority or status of a Jira ticket will also update the priority and status of the linked case.

• Help Text for Jira Fields

  Help text is the text that appears with a tooltip next to the mapped field to give extra information about the field for better clarity to the user. Sinergify now supports adding help text on the Jira fields for better user clarity and usability.