Custom settings under JiraSalesforceDetail

Published Date: 05-08-2024

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NOTE: For every Jira instance a separate record is created. For Example: If there are two Jira instances integrated via Sinergify, then there will be two records in JiraSalesforceDetail such as J1 and J2. For each record, the configuration setting will be stored as done for the instance.
Name Field Value Created Description
Jira instance Name (Server or cloud) DefaultInstance - Automatic Manage from the Admin Settings screen. Do not delete/modify the record directly. Use Admin Settings to perform changes.
DefaultProject - Automatic Jira Project key of the default project selected in the Project Configuration screen. Do not delete/modify the record directly. Use Admin Settings to perform changes.
Display_Name - Automatic Name of the Integration User. Do not delete/modify the record directly. Use Admin Settings to perform changes.
Edit_Jira_In_SF True/False Automatic Enable editing of Jira issues in Salesforce. If marked as 'false', then users cannot edit Jira issues from Salesforce.
Enable_Feed_Sync True/False Automatic Enable to sync feed posts and attachments.
Field Mapping Sync Time - Automatic Save the time to schedule the Jira configuration Sync.
File_Size - Automatic Stores the Jira file storage limit.
Jira_Comment_As_Private Private/Public Automatic Store your Jira comments with the public or private flag to segment the comments.
Jira_Type_Server True/False Automatic Select if your Jira instance is based on cloud or on-premises.
JiraCommentQualifier - Automatic Add a qualifier for Jira comments to be synced in Salesforce. For example, if you want only specific Jira comments to sync in Salesforce. Let’s say #SendtoSf will be the qualifier so only comments starting with #SendtoSf will sync in Salesforce.
JiraCommentsSyncToJiraIssue True/False Automatic Enable syncing of Jira comments in Salesforce under the Jira comment object.
Project Records Per Page - Automatic Show the Number of Projects in Pagination on Project Configuration Tab.
Relationship_Type - Automatic Choose how you want to link Jira with a Salesforce record i.e One to One or One to Many.
Store_Jira_Comment_in_Case True/False Automatic Store incoming Jira comments as case comments as well.
Sync_SF_Attachment True/False Automatic Enable auto-syncing of Salesforce case Attachments/Files to related Jira issue.
Sync_SF_Comments True/False Automatic Enable auto-syncing of Salesforce case comments to related Jira issues.
SyncJiraAttachmentsToSalesforce True/False Automatic Allow syncing of Jira attachment in Salesforce.
Update_Status_From_Salesforce True/False Automatic Enable updating of Jira status from Salesforce.
CreateLinks - Manual Create Salesforce records links on Jira. Links are the Salesforce hosted page for showing the record details on Jira without logging into Salesforce. The links are secured with encrypted value and timestamp, which can be defined by Salesforce Admins using TimeStamp record.
Reporter_User_Email email/username Manual Define how to find the Jira user related to the current Salesforce user - using user ‘email’ or ‘username’.
SalesForceDomain - Manual Salesforce site URL created for Jira.
StatusTransition - Manual Add Jira status separated by a comma for which you want to restrict the Status change feature.
SyncLegacyJiraComment True/False Manual Enable this for syncing current Jira comments in Salesforce on linking.
TimeStamp - Manual Provide a valid time for Salesforce Detail Link responsible for showing Salesforce details from Jira.
AllJiraProjectsSearch True/False Manual Search for Jira issues under all projects using the Search Jira feature.

A separate unique record will be created for JiraLegacy_Filter in the JiraSalesforce_Detail custom setting:

Name InstanceNumber Value Field Created Description
JiraLegacy_Filter 1 - Manual After enabling 'Reporting' for the Jira field to update the legacy data for the newly enabled field, users have to schedule the job ’ScheduleBatchToAutoUpdateJira’. To add the filter to the records, use this custom record. For example, Samantha does not want to update the Close Jira records so she can pass the value as Where Status='Close'.

A separate unique record will be created for JiraErrorLogs_Duration in the JiraSalesforce_Detail custom setting:

Name InstanceNumber Value Field Created Description
JiraErrorLogs_Duration 2 Add number of days Manual Delete the logs older than the specified number of days.

A separate unique record will be created for GuestUserID in the JiraSalesforce_Detail custom setting:

Name InstanceNumber Value Field Created Description
GuestUserID 0 18 digit Guest user Id Manual Add 18 digit Guest user id.

Custom Settings in Sinergify Triggers

Name Record Name Active Object  
Sinergify Trigger AddJiraComments True JiraIssueComments__c Mark Active as True or False to turn the trigger ON or OFF respectively.
AddJiraCommentsfromIdea True IdeaComment
FeedItemTrigger True FeedItem
JiraAutoAttachment True Attachment
JiraAutoComment True CaseComment
JiraAutoFileAttach True ContentDocumentLink
JiraIssueTrigger True JiraIssueTrigger
JiraRelationshipTrigger True JiraRelationshipTrigger
UpdateFieldWithData True UpdateFieldWithData