Salesforce Reports on Jira

Jira issue records and all the custom mapped field details can be shown in the reports. To do so, enable the reporting checkbox for each field mapping.

Reporting, however, is enabled by default for standard fields, like Summary, Description, IssueType, Status, Reporter, Priority, Labels, and Assignee.

Click ‘Edit’ to enable reporting and save the changes.

Generating Reports

Follow the given steps to generate the reports:

Step 1: From ‘App Manager’, search ‘Reports’ click on it from the search results.

Step 2: Click ‘New Report’.

Step 3: Select the report type and click ‘Continue’.

Step 4: Add the fields required in the columns.

Step 5: Save and run to view the whole report.